How We Work

 We focus on what is best for our clients...

  

Some Consultants

Our Approach

Focus on what’s good for the consultant

Focus on what’s good for you

Talk about features/benefits

Provide in depth information

Promote

Educate

Exaggerated results

Proven results

One size fits all

Customized solutions

Transaction oriented

Relationship oriented

Questionable value

Verifiable value

Look for things to generate billings

Charge for value

Competitive

Cooperative

"Sales Person" 

Trusted Advisor

  

Some consultants give the consulting profession a bad name.  It is no wonder that small business people are skeptical of consultants.  We focus on providing value for you.  If we can’t help, we will say so.  If we can, we provide solid, actionable advice, not theoretical mumbo-jumbo.  We focus on 100% customer satisfaction.

 

First we seek to understand...

  1. Your issues and objectives.  We meet with you ton understand what you see as your major issues, challenges and objectives with your business.
  2. Your business environment.  We like to interview each manager in the business, do a complete financial analysis and conduct an employee survey of attitudes. 

 

We help prioritize...

  1. By impact on the business.  We try to help find the one or two things that will have the largest impact on the business.
  2. By difficulty.  This helps to understand what is going to be involved in each task in order to implement a solution.

 

Then we help implement...

  1. Getting it done.  We have the experience and knowledge to put the changes into action in your organization.  Since we have experience in business, we know what it takes to put ideas into action.
  2. Details, details, details - We are very hands-on and get into the details.  We do not just give you general, generic advice…but we work to provide very specific actionable advice.
  3. Transfer skills - We work with our clients to transfer the skills to the organization.  This may be in the form of coaching, improved strategies or improved systems.  There is no point in getting things fixed while the consultant is around, then have them break down later.  The key is to make sustainable change to the organization.