Services

Optimizing People, Process & Technology…

These services can be provided as stand alone services, but more often the assignment combines several of these activities. In delivering our services we focus on what’s best for you, in a hands-on, practical approach that is focused on achieving results.

Optimizing People

These services are focused on helping you have the right people on the bus, and get them in the right seats.

Executive Coaching

The purpose of executive coaching is to provide an effective sounding board. We approach the coaching arrangement from the point of view of an alliance. We work actively with the client to find the answers required to meet the objectives. It is about clearing roadblocks, unlocking potential and filling gaps between where people are and where they would like to be. Coaching can be accomplished in monthly or weekly meetings based on the individual situation. It can also be applicable to managers that require development in their positions.

Assistance Hiring the Right People

From help with interviewing to placing ads and screening people for you, we are able to provide the services you need that best suits your needs. Our process is rigorous and yields high quality results.

Guidance with Difficult Employees

We all have them, those difficult employees. In fact, the most difficult ones sometimes are the highest performers, resulting in reluctance to be “too hard” on them. We have helped numerous clients facing the same situation.

Personality & IQ Assessments

These assessments help you to better understand your people and make sure they are being managed effectively. These profiles give you insight into behaviors and capabilities that affect job performance.

Effective Performance Reviews

Many owners avoid performance reviews because all the employee wants is “more money”. We work with owners to de-couple this so that performance reviews are constructive and are focused on the employee’s goals, objectives and performance.

Interim CEO

Sometimes the owner needs to have someone take control of the organization for a short time in order to initiate change effectively or to provide strong guidance. The Interim CEO enters the company with a fresh eye and enjoys complete objectivity. He has no political agenda or other obligations to color the decision-making process, allowing him to take unpopular yet necessary steps. At the end of the engagement, the owner is able to assume control of the company, but is not blamed for the Interim CEOs decisions.

Optimizing Process

These services focus on developing the business systems so the business is less subject to the skills of individual employees, and so there is more consistency in the operation.

Strategic Planning

We work with you to critically analyze the products and services, markets, competitors and expected future direction of the market. The result is a well thought out strategic approach to the business. Usually the planning is done with one meeting each week for 8-10 weeks. It may be done alone or may include the development of a complete business plan.

Operational Management Consulting

Many times a business is faced with internal problems and issues that are holding back the performance of the organization. In these cases we provide specific advice to deal with these issues. This assistance may range from consulting sessions with the owner/manager to more direct involvement with the individual people and departments. We work with you to develop an approach that meets your objectives for the specific situation.

Operational Analysis & Planning

An operational analysis is intended to assist in planning the internal operations of the business. This can be from order entry, through to shipment or service delivery. Usually we start with a problem analysis or a goal that you wish accomplished, and then we work with your people to identify barriers and implement solutions. This is done in a structured targeted way that is designed to produce results early in the process.

Salary Management System

Many times owners do not have a systematic way of determining raises and salary levels in general. Our salary management system addresses all these problems and gives the owner a system for determining the pay for any position, and the confidence that the salary levels are correct.

Sales Development Program

Our program focuses on developing the best sales and marketing practices for your individual business. We start by identifying the holes in your sales and marketing performance, and then we work with you to develop and implement a plan that will provide you the growth you are looking for.

Optimizing Technology

In today’s business world technology is all around us and affects even the simplest business. These services help you apply technology effectively to your business.

Strategic Review of Technology

We work with the owners and managers to look at using technology strategically in the business in a way that attracts or keeps customers, or lowers costs. We will help identify the functions in the business that can benefit most from the use of technology.

Getting the right software

The structured process we have for software selection has been tried and tested in many, many situations in a wide variety of industries and requirements. Our process is designed to find the software that “goes where the money is” in the business. We look at the core functions in the business where revenue can be generated or costs can be reduced and make sure the software delivers in those critical areas.